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Essential Questions to Ask Before Hiring an HVAC Contractor

March 29, 2024

When it's time to repair, replace, or maintain your home's heating, ventilation, and air conditioning (HVAC) system, choosing the right contractor is crucial to ensure your home comfort is in good hands. But how do you ensure the contractor you're considering is reliable, skilled, and trustworthy? At Economy Air Heating & A/C in Auburn, AL, we understand the importance of making an informed decision. Here are the top questions you should ask any HVAC contractor before hiring them.

10 questions that you should ask before hiring an air conditioning contractor to replace or install a new system.

1. Are You Licensed and Insured?

Ensuring your HVAC contractor is properly licensed and insured is paramount. A license shows that the contractor has met the industry standards and regulations. Insurance protects you from liability in case of accidents or damage to your property during the project.


2. What is Your Experience with HVAC Systems?

Experience matters in the HVAC industry. Ask how long they've been in business and about their experience with your particular HVAC system or problem. Experienced contractors will be able to tackle complex issues more efficiently and effectively.


3. Can You Provide References?

A reputable contractor will be happy to provide references from previous clients. Don't hesitate to contact these references to inquire about their experience with the contractor's service, professionalism, and the quality of work.


4. Do You Offer a Written Estimate?

Before any work begins, ensure you receive a detailed written estimate. This should include the scope of the project, the equipment to be used, and the total cost. It's important to understand what you're paying for to avoid any surprises.


5. What Brands Do You Carry, and Why?

Contractors often have preferences for certain brands based on their quality, warranty, and customer service. Understanding why a contractor recommends a specific brand can give you insight into their priorities and standards.


6. How Do You Determine the Size of the HVAC System I Need?

Installing an HVAC system that's too large or too small can lead to inefficiencies and comfort issues. A professional contractor will perform a load calculation to determine the appropriate size for your home, considering factors like square footage, insulation, and window placement.


7. What Are My Payment Options?

Discuss payment plans, financing options, and any available rebates or incentives for energy-efficient systems. A transparent contractor will outline all your options and help you make an informed decision based on your budget.


8. Do You Offer Any Maintenance Plans?

Regular maintenance is key to extending the lifespan of your HVAC system and ensuring it runs efficiently. Ask if the contractor offers maintenance plans or service agreements to keep your system in top condition.


9. How Do You Handle Emergency Repairs?

HVAC issues don't always occur during business hours. Find out if the contractor offers emergency services and what their response time is to ensure you're not left in the cold (or heat).


10. What Guarantees or Warranties Do You Offer?

Understanding the warranties and guarantees offered by the contractor can provide peace of mind. Be sure to ask about the coverage for both labor and parts.



Choosing the right HVAC contractor is crucial to your home's comfort and safety. At Economy Air Heating & A/C in Auburn, AL, we strive to meet and exceed these standards, ensuring our clients receive the best service possible. Contact us today to learn more about how we can help you with your HVAC needs.


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5 Essential HVAC Maintenance Tips for Auburn Homeowners Maintaining your HVAC system is crucial for ensuring its efficiency, longevity, and the comfort of your home, especially in the fluctuating climates of Auburn, Alabama. Regular maintenance not only helps in preventing unexpected breakdowns but also contributes to energy savings and improved air quality. Here are five essential HVAC maintenance tips that every Auburn homeowner should follow: 1. Regular Filter Changes One of the simplest yet most effective ways to maintain your HVAC system is by regularly changing or cleaning its air filters. Dirty filters restrict airflow, causing your system to work harder than necessary, leading to increased energy usage and potential system malfunctions. For most Auburn homes, changing the filter every 90 days is a good rule of thumb, but if you have pets or suffer from allergies, monthly changes might be more appropriate. 2. Seasonal HVAC Inspections As we experience both hot summers and cool winters in Auburn, it's essential to have your HVAC system inspected by a professional at least twice a year. These inspections should occur in the spring and fall to prepare your system for the upcoming cooling or heating season. A professional technician from Economy Air Heating & A/C can identify issues that might not be apparent to the untrained eye, ensuring your system operates efficiently year-round. 3. Clearing the Area Around Outdoor Units The outdoor component of your HVAC system, often known as the condenser, needs sufficient airflow to function efficiently. Ensure that there's at least a 2-foot clearance around it, free from leaves, pollen, grass, and other debris that can accumulate, especially after storms or during the fall. Additionally, trimming any bushes or trees nearby can prevent blockage and potential damage to your system. 4. Checking and Sealing Ductwork Leaky ducts can significantly reduce the efficiency of your HVAC system, leading to higher energy bills and uneven temperatures throughout your home. Inspect your ductwork annually for signs of wear and tear, such as visible holes or loose connections. Sealing these leaks with duct tape or mastic sealant can dramatically improve your system's efficiency and reduce your energy costs. For extensive ductwork issues, consider hiring a professional from Economy Air Heating & A/C for a comprehensive assessment and repair. 5. Installing a Programmable Thermostat Upgrading to a programmable thermostat can provide significant energy savings by adjusting the temperature of your home based on your schedule. For instance, setting your thermostat to raise the temperature by a few degrees when you're not home during the summer, or lower it during the winter, can reduce your HVAC system's workload and decrease energy consumption. Many modern thermostats also offer the convenience of remote adjustments via smartphone apps, allowing you to control your home's temperature from anywhere. Regular maintenance of your HVAC system is indispensable for Auburn homeowners. Not only does it extend the lifespan of your system, but it also ensures that your home remains a comfortable sanctuary regardless of the season. By following these five essential tips, including regular filter changes, seasonal inspections, clearing the area around outdoor units, checking and sealing ductwork, and installing a programmable thermostat, you can enjoy efficient and effective heating and cooling throughout the year. Economy Air Heating & A/C, with over 15 years of serving the Auburn/Opelika area, is here to assist with all your HVAC maintenance needs. Our team of skilled technicians is committed to ensuring your system runs smoothly and efficiently, providing peace of mind and comfort to you and your family. Contact us today to schedule your next HVAC maintenance appointment and experience the difference professional care can make for your home.
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